Internship - Operations (US Market) (H/F)

Context : 

Tessan is a fast-growing French healthtech startup on a mission to tackle medical deserts by making healthcare accessible within 15 minutes for everyone.

We have deployed over 1,600 telemedicine devices across France in less than 6 years and are continuing to expand.

As part of this growth, we are launching our activity in the United States, a strategic market. This expansion is currently led from France, meaning everything still needs to be structured and built.

You will play a key role in turning early business opportunities into real, operational deployments

What you’ll actually do :

1. Drive early operations and deployments

• Support the launch of our first US partners (pharmacies, healthcare players)

• Manage deployment steps: onboarding, activation, follow-up

• Ensure operations run smoothly from a distance

• Act as a key point of contact for partners

2. Build and structure operations

• Design and improve operational processes (onboarding, support, follow-up)

• Set up tracking tools (CRM, dashboards, reporting)

• Document what works to make it scalable

• Identify bottlenecks and continuously improve

3. Coordinate and solve problems

• Act as a bridge between teams (tech, product, business)

• Surface issues from the field and follow through on solutions

• Help adapt operations to the US market

• Handle unexpected situations and keep things moving

Practical details :

• Location: Paris (US market operated remotely)

• Contract: 6-month internship

• Start date: Summer 2026 / ASAP

⚡Your ideal profile :

Education:

Business school / engineering school / university (Master’s level)

Skills:

• Strong level of English (written and spoken – US market)

• Strong organizational and project management skills

• Comfortable with tools (Notion, Excel, CRM…)

• Ability to structure and improve processes

What we actually expect from you:

• You are structured and detail-oriented

• You can handle multiple topics at once without losing track

• You are proactive and take ownership

• You stay calm and solution-oriented when things don’t go as planned

• You are comfortable working in an environment that is still being built